Inside Sales |Customer Service Specialist
Telephone Role from home due to COVID19
Casual Min. 10hrs to per week to start and the potential to expand based on results.
Our company is a partnership of trusted businesses. We provide a personalised and professional service and are experts in our respective fields.
As a local business we help local homes and offices with every day services and products.
This role is predominately a phone based role, your main focus will be to engage with potential warm leads and to convert them into accounts, sales and sponsorships.
You must be comfortable to be on the phone and be able to build rapport with our clients.
Onsite training will be provided and then you will be equipped with a mobile to be able to make calls. You must have your own laptop or computer to work from.
Your skills and qualifications
- Previous customer service, sales and marketing experience
- Previous experience calling leads and converting into sales
- Excellent verbal and written communication skills
- Outstanding communication and interpersonal abilities
- Strong computer and technology skills
- A friendly, professional and energetic personality
- Excellent organisational and leadership skills
- The ability to take initiative and problem solve in a fast paced environment
Your roles and responsibilities
- Call all warm leads and convert them into potential sales, accounts or sponsorships from a generated list provided to you.
- Provide our customers with high standards of professional customer service
- Respond to phone call, and email enquiries from existing and new customers
- General administration, reporting and data entry
- Liaise with potential clients on a regular basis to build strong working relationships with your customer portfolio
- Proactively work with clients to generate sales
- Be the central point of management for client requirements
- Maintain client CRM Database
- Provide support to colleagues in a team environment
- Develop and maintain strong product knowledge of relevant departments to your role within our business.
Please provide a resume with your full experience listed as per above as well as two references.